What Elio does
Elio helps you log your baby’s feeds, sleep, diapers and growth, follow how you are doing yourself, share that tracking with your family, and get guidance from that data. It is a personal tracking tool.
What Elio is not
It is not a medical device and it replaces neither a doctor, nor a midwife, nor an emergency service. The assistant answers from your own entries and general knowledge: it does not diagnose. When something about your baby’s health worries you, call a professional. For a fever before 3 months, labored breathing, or a very floppy baby, call your emergency number: 911 in the US, 999 or 112 in the UK.
Formula recall alerts come from official sources and from other parents’ reports. They can arrive late or be wrong: when in doubt, check with the manufacturer or your pharmacist.
Your account
Elio asks for an account, created with an email address and a password. You are responsible for keeping your credentials private. You can delete your account at any time from Settings, in the Account section.
Sharing with your family
When you invite someone into a child’s family, you choose what they can see and do, and you can remove their access at any time. Only invite people you trust with this information. Your journal is never shared.
Subscription
Some features are part of Elio Premium, offered as a subscription or as a one-time purchase. The purchase is sold and billed by the App Store or Google Play. A subscription renews automatically until you cancel it, and is managed in your store’s settings. Prices, trial periods and refunds follow the rules of the store you bought from. Deleting your account does not cancel a subscription. We never see your card details.
Your data
Your data belongs to you. The privacy policy describes what is processed and why. You can delete your account and everything in it from the app, or ask us to erase part of it, as this page explains.
Fair use
The assistant is limited by quotas, so the service stays available and affordable. Do not use Elio for anything other than tracking your family, do not try to get around those limits, and do not send false reports about a formula.
Liability
Elio is provided as is, with no guarantee that the guidance shown fits your situation. Decisions about your baby’s health are yours, with the help of a professional. Nothing here limits the rights the law gives you as a consumer.
Changes and ending
These terms may change; any new version will be published here, with its date. You can stop using Elio at any time by deleting your account. We may suspend an account that harms the service or other parents.
Contact
Samuel Rodriguez-Lozano, publisher of Elio: support@eliobebe.com. French law, subject to the protective rules of your country of residence.